Shipping Policy
Information about shipping physical tickets and event materials
Digital vs Physical Delivery
Most tickets on our platform are delivered digitally via email. However, some events may offer physical tickets or event materials that require shipping.
Digital Tickets (Most Common)
Instant delivery via email, no shipping required
Physical Items
Tickets, wristbands, merchandise, or event materials
Shipping Methods & Costs
Domestic Shipping (India)
Standard Shipping
5-7 business days
Express Shipping
2-3 business days
Priority Overnight
Next business day
International Shipping
International Standard
10-15 business days
International Express
5-7 business days
Processing & Delivery Times
Order Processing
- Orders are processed within 1-2 business days after payment confirmation
- Orders placed on weekends or holidays are processed on the next business day
- Custom or personalized items may require additional processing time
- Rush orders may be available for an additional fee (contact support)
Delivery Estimates
Delivery times begin after your order has been processed and shipped. Times may vary during:
- Peak event seasons
- National holidays
- Weather-related delays
- Remote or difficult-to-reach locations
Shipping Areas
Domestic Coverage
- All major cities and towns in India
- Rural areas (may have extended delivery times)
- Union territories and remote locations
International Shipping
- Available to most countries worldwide
- Restrictions may apply to certain items
- Additional customs fees may apply
Important Shipping Information
Address Requirements
- Provide complete and accurate shipping addresses
- Include apartment/unit numbers where applicable
- Ensure someone is available to receive the package
- We are not responsible for packages delivered to incorrect addresses provided by customers
Package Security
- All packages are insured for their full value
- Signature confirmation required for high-value items
- Track your package using the provided tracking number
- Report any delivery issues within 48 hours
Undeliverable Packages
- Packages returned due to incorrect addresses will incur reshipping fees
- Unclaimed packages will be returned to us after multiple delivery attempts
- Refunds for returned packages may be subject to restocking fees
Questions About Shipping?
If you have questions about shipping or need to track your order, please contact our support team.