Cancellations & Refunds
Understanding our policies for ticket cancellations and refunds
Important Notice
Refund and cancellation policies are primarily determined by individual event organizers. Ticket for Events acts as a platform facilitating ticket sales and follows the policies set by each event organizer.
General Refund Policy
Event Organizer Cancellations
If an event is cancelled by the organizer:
- Full refunds will be processed automatically within 5-10 business days
- Refunds will be issued to the original payment method
- Processing fees may be waived at our discretion
- You will receive email notification about the cancellation and refund
Customer-Initiated Cancellations
For customer-initiated cancellations:
- Refund eligibility depends on the event organizer's specific policy
- Some events may offer full refunds within a certain timeframe
- Others may charge cancellation fees or offer no refunds
- Check the event details page for specific cancellation terms
Refund Timeline
Credit/Debit Cards
5-10 business days
PayPal
3-5 business days
Bank Transfer
7-14 business days
Digital Wallets
1-3 business days
Processing Fees
Standard Processing Fees
Our standard processing fees are:
- 2.9% + $0.30 for credit/debit card transactions
- Additional fees may apply for international transactions
- Processing fees are generally non-refundable for customer-initiated cancellations
- Fees may be waived for event organizer cancellations
How to Request a Refund
Check Refund Eligibility
Review the event's specific cancellation policy on the event page
Contact Support
Reach out to our support team through the contact page or email support@t4e.ai
Provide Information
Include your order number, reason for cancellation, and any supporting documentation
Await Processing
We'll review your request and process eligible refunds within 24-48 hours
Need Help?
If you have questions about refunds or cancellations, our support team is here to help.
Email: support@t4e.ai
Contact Form: Visit our contact page