Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us for support.

• Personal identification information (name, email address, phone number)
• Payment information (credit card details, billing address)
• Event preferences and ticket purchase history
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process ticket purchases and send confirmations
• Provide customer support and respond to inquiries
• Send important updates about events and our services
• Improve our platform and develop new features
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With event organizers when you purchase tickets to their events
• With payment processors to complete transactions
• With service providers who assist in operating our platform
• When required by law or to protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by authorized personnel

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze site traffic, and provide personalized content.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@t4e.ai or through our contact page.